Australian Consulate-General
Mumbai, India

 

Welcome

Welcome to the website of the Australian Consulate General in Mumbai. This site will provide you with quick, helpful and accurate information; and relevant links to all Australian issues for Australians living and working overseas, as well as servicing Indian business and investment.

For Australians in distress, please call the Australian Consulate consular section on +91 22 67574900. If it is outside of business hours, you may call the Consular Emergency Centre in Canberra on +61 2 62611289 or +61 2 62611213. If they cannot resolve your issue from there, they will make contact with a consular official in Mumbai who will get in touch with you.

 

COVID-19

IMPORTANT INFORMATION FOR AUSTRALIANS

As we all know, the COVID-19 situation in India is constantly evolving. The Indian Government has imposed a lockdown until 17 May 2020. All persons in India must stay in their homes or accommodation apart from providing or accessing essential goods and services.

Consulate-General staff will continue to update our website with relevant information as quickly as possible, including links to the latest available information and advice.

Due to continuing lockdown measures in Mumbai, the Consulate-General is unable to accept visitors without an appointment.  Please call +91 22 6757 4900 for any consular, passport or notarial services, including to make a time to visit the Consulate-General if required.

EXTENSION OF INDIA'S FLIGHT BAN

India has extended its ban on regular scheduled international and domestic passenger flights until 11:59pm on 17 May 2020. We know this will have implications for many Australians in India. We have prepared responses to frequently asked questions, including covering existing flight bookings, charter options, visa extensions and tips for the lockdown in India. Read more...

 

ATTENTION: Be careful when choosing charter fights    

Many people are asking us about other private charter options being promoted. Be aware: only flights we notify to those registered with us have the approvals required to operate. Please be cautious about other options.

 

REGISTER WITH US FOR UPDATES

If you have not yet done so, we urge you to register with the Australian High Commission – this will enable us to contact you should the need arise. 

Click on this link to register with us: https://covid19.dfat.gov.au 

 

RETURING TO AUSTRALIA

The Indian Government's bans on both international and domestic scheduled flights have been extended until 11:59pm on 17 May 2020.

On 25 March, the Deputy Prime Minister Michael McCormack and the Minister for Foreign Affairs Marise Payne issued a statement about Australians trying to return to Australia.

They made clear:

-        Where local authorities will allow, consideration is being given, on a case by case basis, to supporting airlines willing to operate non-scheduled services to bring Australians home

-        There are no plans for assisted departures such as those conducted to the epicentre of the COVID-19, Wuhan in China and Japan.

We are sending updates on flight options to Australians who have registered with us (see above on how to do so). We will lupdate this website when there is any change in this advice or if new airline information becomes available.

CHARTER FLIGHTS - MOVEMENT PASS

If you have purchased a ticket on a charter flight to Australia, you will need a movement pass to travel to the city from where your flight is departing. Our teams in Delhi and our Consulates-General in Mumbai and Chennai are working hard on obtaining movement passes for you. Here is all you need to know and do to obtain a pass: Movement Pass Factsheet

CHOOSING AIRLINES

The following information comes from the Department of Foreign Affairs and Trade (DFAT)’s Smartraveller website:

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

A Lion Air plane fatally crashed on 29 October 2018. Since then, Australian government officials and contractors in Indonesia have been instructed not to fly on Lion Air or subsidiary airlines that operate outside of Australia.

The instruction was based on work health and safety responsibilities to staff.

The decision will be reviewed when the full findings of the official crash investigation are made.

Australian travellers should make their own decisions on which airlines to travel with.

QURANTINE PERIOD

All travellers returning to Australia will be required to undertake a mandatory 14 day quarantine at designated facilities at their port of entry. You will be directed to a facility such as a hotel on arrival in Australia and required to stay there for 14 days before you can complete any onward travel or return to your home. The accommodation, along with food, water and any medical support will be provided by the Australian Government. See the Smartraveller website for more.

Should you then wish to travel to another state or territory governments you may be subject to an additional period of quarantine or other restrictions. You should keep up with the latest with the relevant State and Territory Governments:

Australian Capital Territory (ACT)

New South Wales

Northern Territory

Queensland  

South Australia

Tasmania

Victoria

Western Australia  

 

 

FOOD AND MEDICINE

As you know, the Indian Government advises that people will have access to food and medicine during the extended lockdown until 17 May 2020. 

For those staying in hotels, you should be able to drive or walk to nearby shops and pharmacies. If you are having problems, we suggest asking your hotel, local authorities or friends to help you get essential supplies.

If you have any problems. Contact us: (Business hours: +91 22 6757 4900, [email protected]; For outside of business hours: +612 6261 3305).

You can also call the Police on 100.

 

HOTELS

If you have any problems with hotels, including hotels accepting bookings, please contact the 24/7 Indian Government tourism hotline on 1800 11 1363 (available in 12 languages).      

 

VISAS

India has also suspended all existing visitor visas, including the visa-free travel facility for OCI card holders, until 30 April 2020. Visas for all foreigners currently in India remain valid. To extend your visa apply online through FRRO/FRO.

 

INTERNATIONAL STUDENTS IN AUSTRALIA 

The Australian Government recognises that COVID-19 is affecting international students in Australia, who are friends, colleagues, classmates and members of the Australian community. On 4 April, the Australian Minister for Education, the Hon Dan Tehan MP, said the Australian Government had agreed that:

  • international students who had been in Australia for longer than 12 months who find themselves in financial hardship would be able to access their Australian superannuation
  • international students would be able to work up to 40 hours per fortnight
  • the Government would increase flexibility for a number of regulations to make it easier for international students to continue their studies in Australia should they wish to do so
  • the Government would be flexible in cases where COVID-19 has prevent international students from meeting their visa conditions (such as not being able to attend classes).   

International Students in Australia Factsheet

 

OTHER USEFUL INFORMATION

  • The Australian Government advises all Australians: Do not travel overseas at this time. This is the highest advice level. Please see the Smartraveller website for more information on COVID-19 for Australian travellers.
  •  FacOn 24 March 2020, Prime Minister Morrison announced a ban on Australians travelling overseas under the Biosecurity Act 2015. This is on top of the Australian Government’s standing advice to Australians not to travel overseas. It is effective from midday on 25 March 2020.
  • The Australian Government has announced that from 21:00hrs on 20 March 2020 only Australian citizens, residents and immediate family members can travel to Australia. Please visit the Visas and Citizenship section for more information.
  • Indian Government Ministry of Health and Family Welfare: https://www.mohfw.gov.in/   
  • Indian Ministry of Tourism website to help forieign tourists in India: http://strandedinindia.com/ 
  • Social distancing: Australian Government advice, Indian Government advice 
  • Coronavirus (COVID-19) What you need to Know Factsheet  

 

CONTACTS

 

Industry Insights for Australian businesses

Austrade is working closely with the network of government departments and industry agencies to help Australian businesses overcome complex and fast-evolving COVID-19–related challenges. Their website is updated regularly to provide industry insights by sectors for Australian Exporters. Link:  https://www.austrade.gov.au/news/news/novel-coronavirus

 

Australian Consulate General in Mumbai

Contact information:

Crescenzo Building
Level 10, A Wing
Opp MCA Cricket Club
G Block, Plot C 38-39
Bandra Kurla Complex
Mumbai 400 051

Tel: +91 22 6757 4900
Fax: +91 22 6757 4955

Email: General enquiries: [email protected]

Opening hours

The Consulate General is open from 08:30 AM to 04:45 PM Monday to Friday, excluding public holidays.

Due to continuing lockdown measures in Mumbai, the Consulate-General is unable to accept visitors without an appointment.  Please call +91 22 6757 4900 for any consular, passport or notarial services, including to make a time to visit the Consulate-General if required.

 

Passport services:

Passport interviews and notary services are by appointment only and are conducted between 08:30 am to 12:00 noon Monday to Friday. To book an appointment please call +91 22 6757 4900.

Visa related services:

The Australian Consulate General, Mumbai does not provide any assistance with regard to Australian visa or citizenship applications.

Latest News

 

Call for applications: Australian Alumni Grant Scheme (AAGS) 2020 – India pilot

If you’re an Australian alumnus who dreams of making a difference in your professional field, workplace, or community, the Australian Alumni Grant Scheme (AAGS) 2020 can help. The AAGS offers seed funding on a competitive basis for initiatives that create impact by putting your knowledge and skills to good use. This pilot program provides up to AU$20,000 per grant and up to 5 grants are available this round. Don’t miss this opportunity to bring your ideas to life and be the agent of change in your community. The AAGS is open to all Indian nationals (or Australian’s with a valid Overseas Citizenship of India card) who have graduated from a recognised Australian tertiary institution, including those who are self-funded. It is also open to alumni of short-term studies or programs in Australia.

What is AAGS? Who can apply? What kind of projects and activities do the grants cover? For more information on Grant Funding and Eligibility, check the Guidelines below.  

Activity

Time

Applications open

09:00 Friday 7 February 2020

Applications close

17:00 Tuesday 31 March 2020

Assessment of applications

6-8 weeks

Approval of outcomes of selection process

May 2020

Negotiations and award of grant agreements

June 2020

Notification to unsuccessful applicants

June 2020

Project activity to commerce

Before July 2020

 

Submit your applications before 31 March 2020 at this link

Talk to the AAGS Team about your ideas: Tel:  +91 44 459 213 00 or Email: [email protected]

 

Changes to Smartraveller: What you need to know

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.

You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.

In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.

 

Hoax Employment Opportunities

The Australian Consulate General is aware of hoax employment opportunities advertising recruitment from companies such as John Holland, Eco Mech Engineering, Wyatt Cole Construction and others to Australia. The Australian Consulate General is not undertaking a recruitment process for any of these companies in Australia nor assisting with the processing of visa applications to work at these or other companies.

If you have concerns about the validity of an employment offer, please refer to the information regarding potential visa scams, including various warning signs, available on the Australian High Commission, New Delhi website via the following link (http://india.highcommission.gov.au/ndli/IMMI19022014.html).  Where you are the recipient of an email purporting to be from the Australian Consulate General and you are being asked to process a payment for issuance of a visa please report this to [email protected] and contact your local Police Office for further action.  

Please note at no stage will the Australian Consulate General, nor any staff of the Consulate, request any payment or charge any fees to assist with visa processing or employment opportunities in Australia.

 

Increase in Passport Fees

Effective from 1 January 2020 there will be an increase in the Passport fees. The fee structure is stated in the document below. Please note that you will be required to pay an equivalent amount in local currency. For more details you may contact the Australian diplomatic mission or consulate where you will lodge your application.

 

Phasing out of Frequent Traveller Passports

As of 1 December 2017, the Frequent Traveller Passport (FTP) will no longer be accepted in Australia or overseas. Please contact us on +91 22 6757 4900 or [email protected] for more information on replacement passports.