Welcome to the website of the Australian Consulate General in Mumbai. This site will provide you with quick, helpful and accurate information; and relevant links to Australian issues for Australians living and working overseas, as well as servicing Indian business and investment.
For Australians in distress, please call the Australian Consulate consular section on +91 22 67574900. If it is outside of business hours, you may call the Consular Emergency Centre in Canberra on +61 2 62611289 or +61 2 62611213. If they cannot resolve your issue from there, they will make contact with a consular official in Mumbai who will get in touch with you.
SCAM ALERT – IMPORTANT INFORMATION
For general advice on scams please refer to the Consular Services section on this website and what to do if you’re a victim overseas, refer to our I’ve been scammed overseas page on Smartraveller and The Australian Competition and Consumer Commission at the Scamwatch.
IMPORTANT INFORMATION FOR AUSTRALIANS
A prior appointment is required for passport applications. The Australian Consulate-General, Mumbai looks after the jurisdiction of Maharashtra, Goa and Gujarat. If you are located in any of the mentioned states, you can schedule a physical appointment by clicking on the link AustralianConsulateMumbai/Appointments
Since the reopening of Australia’s international border on 1 November 2021, the Australian Passport Office is experiencing significant increase in demand for new passports. As a result, applications lodged overseas could take up to nine weeks to be issued. Please ensure you allow sufficient time before your travel to renew/apply for a new passport.
For up-to-date information on India, please refer to the Smartraveller website.
The Indian government and Indian State governments are maintaining measures in the fight against COVID-19. Australians should follow the advice of local authorities to comply with these measures and minimise your risk of getting the virus.
Consulate staff will continue to update our website with relevant information as quickly as possible.
We can all help slow the spread of COVID-19. To protect yourself and others you must:
· practise social distancing
· limit contact with other people
· understand how to isolate if you need to
· look after your mental health
Please note washroom facilities are not available for visitors at the Australian Consulate-General Mumbai Office or in the building premises. The closest washroom facilities would be available at the Trident BKC or the Sofitel Hotel located within approximately 700 meters walking distance from the Consulate-General.
INDIA'S FLIGHT BAN
India has maintained a ban on regular scheduled international passenger flights. For latest information on travel to India please check the Ministry of Health and Family Welfare, Government of India.
The Australian Government will provide additional support to the most vulnerable Australian citizens whose return to Australia has been impacted by the restrictions arising from COVID-19. Full details about the assistance, including eligibilty criteria and how to apply, are available at https://www.smartraveller.gov.au/COVID-19/covid-19-overseas-financial-assistance
If you have any problems with hotels, including hotels accepting bookings, please contact the 24/7 Indian Government tourism hotline on 1800 11 1363 (available in 12 languages).
RETURNING TO AUSTRALIA
If you’re trying to return to Australia, we encourage you to:
- continue to contact your airline or travel agent for available flights
- read our travel advisories and subscribe for updates
- follow us on Facebook and Twitter
- check the website of the Australian embassy or high commission in your destination and follow them closely on social media for any updates
State and territory governments manage quarantine for overseas arrivals. You need to comply with the quarantine requirements of the state or territory you are arriving in, and any other state or territories you plan to travel on to. Contact the relevant state or territory authority for more information about quarantine arrangements. It’s your responsibility to ensure you meet entry and quarantine requirements.
Each state and territory manage their own borders, international passenger arrival caps and quarantine programs. Before you return to Australia, read about the COVID-19 restrictions in place for the state or territory you'll be flying in to. Please check Re-entry and quarantine measures for more information. You may also refer to the Department of Home Affairs for latest travel updates.
- Australian Capital Territory
- New South Wales
- Northern Territory
- South Australia
- Western Australia
Australian Citizens in India kindly refer to the Bureau of Immigration website for up to date information regarding Indian Visa and OCI requirements Indian Immigration. To extend your visa apply online through FRRO/FRO
INDUSTRY INSIGHTS FOR AUSTRALIAN BUSINESSES
Austrade is working closely with the network of government departments and industry agencies to help Australian businesses overcome complex and fast-evolving COVID-19–related challenges. Their website is updated regularly to provide industry insights by sectors for Australian Exporters. Link: https://www.austrade.gov.au/news/news/novel-coronavirus
OTHER USEFUL INFORMATION
- Indian Government Ministry of Health and Family Welfare: https://www.mohfw.gov.in/
- Indian Ministry of Tourism website to help forieign tourists in India: http://strandedinindia.com/
- Social distancing: Australian Government advice, Indian Government advice
- Coronavirus (COVID-19) What you need to Know Factsheet
- Australian High Commission, New Delhi consular assistance
- Business hours: +91 11 41399900, [email protected]
- For outside of business hours: +612 6261 3305
- Australian High Commission, New Delhi
- Australian Consulate General Chennai
- Twitter: @AusCGChennai
- Australian Consulate General Kolkata
- Twitter: @AusCGKolkata
- Australian Consulate General Mumbai
- Twitter @AusCG_Mumbai
- Key Indian Government contact points:
- Indian Government central helpline number for COVID-19: +91-11-23978046
- Indian state and territory government COVID-19 helplines.
- Indian Government tourism hotline: 1800 11 1363 (available in 12 languages).
Australian Consulate General in Mumbai
Level 10, A Wing
Opp MCA Cricket Club
G Block, Plot C 38-39
Bandra Kurla Complex
Mumbai 400 051
Tel: +91 22 6757 4900
Fax: +91 22 6757 4955
General enquiries: [email protected]
The Consulate-General is normally open from 08:30 AM to 04:45 PM Monday to Friday, excluding public holidays.
Visa related services:
The Australian Consulate-General in Mumbai does not provide any assistance with regard to Australian visa or citizenship applications.
- For visa or citizenship information visit https://www.homeaffairs.gov.au/
- For additional information visit the Australian High Commission in New Delhi at http://india.highcommission.gov.au/ndli/Visas_and_Migration.html
- On-line lodgement is the most convenient and efficient way of lodging a visa application. Please visit https://immi.homeaffairs.gov.au/help-support/applying-online-or-on-paper/online for more details.
Changes to Smartraveller: What you need to know
Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.
You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.
In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
Visit Smartraveller to subscribe or connect with Smartraveller on Facebook and Twitter.
Hoax Employment Opportunities
The Australian Consulate General is aware of a number of hoax employment opportunities requesting funds to be transferred into bank accounts for visa processing, employment related costs and/or to setup local bank accounts in Australia to meet visa issuance requirements.
DFAT advises to exercise caution as there may be individuals or parties willing to take advantage of vulnerable people. You may wish to contact the Australian Competition and Consumer Commission at https://www.scamwatch.gov.au/ to get any details about the job offers and scams. Where you are the recipient of an email purporting to be from the Australian Consulate General and you are being asked to process a payment for issuance of a visa please report this to [email protected] and contact your local Police Office for further action. For general advice on scams and what to do if you’re a victim overseas, refer to our I’ve been scammed overseas page on Smartraveller.
Please note at no stage will the Australian Consulate General, nor any staff of the Consulate, request any payment or charge any fees to assist with visa processing or employment opportunities in Australia.
Increase in Passport Fees
Effective from 1 January 2022 there will be an increase in the Passport fees. The fee structure is stated in the document below. Please note that you will be required to pay an equivalent amount in local currency. For more details you may contact the Australian diplomatic mission or consulate where you will lodge your application.
Phasing out of Frequent Traveller Passports
As of 1 December 2017, the Frequent Traveller Passport (FTP) will no longer be accepted in Australia or overseas. Please contact us on +91 22 6757 4900 or [email protected] for more information on replacement passports.