Australian Consulate-General
Mumbai, India

 

Welcome

Welcome to the website of the Australian Consulate General in Mumbai. This site will provide you with quick, helpful and accurate information; and relevant links to all Australian issues for Australians living and working overseas, as well as servicing Indian business and investment.

For Australians in distress, please call the Australian Consulate consular section on +91 22 67574900. If it is outside of business hours, you may call the Consular Emergency Centre in Canberra on +61 2 62611289 or +61 2 62611213. If they cannot resolve your issue from there, they will make contact with a consular official in Mumbai who will get in touch with you.

 

COVID-19

IMPORTANT INFORMATION FOR AUSTRALIANS

As we all know, the COVID-19 situation in India is constantly evolving. From midnight on 25 March for 21 days, the Indian central and state governments have imposed a lockdown where all persons in India must stay in their homes or accommodation apart from providing or accessing essential services.

Australian Consulate-General staff will continue to update our website with relevant information as quickly as possible, including links to the latest available information and advice.

FILL THE SURVEY NOW!                                                                                                                                                                      

We are actively exploring options for a commercial charter flight for Australians to return. There is no guarantee and it will be difficult to achieve. You can help by filling in this survey in the next 48hrs: https://www.surveymonkey.com/r/AHCNewDelhi.

 

REQUEST FOR INFORMATION

If you have not yet done so, we urge you to register with the Australian High Commission – this will enable us to contact you should the need arise.

Please send us an email to ahc.newdelhi@dfat.gov.au, with the information below.

For mobile phones: 

Please copy and past the below details into an email and provide the following information for each family member:

- First name

- Last name

- Date of birth

- Passport number

- Phone number

- Email address

- Current location (state)

- Current location (city)

- Your citizenship details (citizen, permanent representative).

For Laptops/PCs: 

Copy and paste the table below and fill out all the details for each family member in a separate row or line or entering the information listed below.

First Name

Last name

Date of birth

Passport Number

Phone No.

Email address

Current location (state)

Current location (city)

Your citizenship details (citizen, permanent 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RETURING TO AUSTRALIA

As you know, the Indian Government's bans on both international and domestic flights have been extended until 14 April.

We urge you to contact airlines as soon as possible to organise your travel to Australia for when the ban is lifted. We recommend you choose flights which have the least amount of connections as possible.

Here are some possible options:

o    Air India is taking flight bookings now on its website from Delhi and Mumbai to Sydney and Delhi to Melbourne for after the flight ban from 16 April and 17 April respectively. Please note that the Air India website is under high demand so you may need to try multiple times. Air India is experiencing a high number of calls and you may not get through (Air India contact details: 1860 233 1407 / contactus@airindia.in)

o    Qatar Airways are taking online bookings now for flights from Delhi and Mumbai to Sydney and Melbourne from 16 April: www.qatarairways.com. Note we cannot guarantee changes to flight availability or that flight bans won’t be extended. Contact details: +974 4023 0000, and follow Qatar Airways for updates on Twitter at @qrsupport. 

o    Travel agents – many travel agents can make bookings now from India to Australia for after the flight ban.

Note: Concerns exist about possible extensions of bans. See the recent Indian Government statement on the lockdown and flight restrictions. [https://twitter.com/PIB_India/status/1244477847051304962].

On 25 March, the Deputy Prime Minister Michael McCormack and the Minister for Foreign Affairs Marise Payne issued a statement about Australians trying to return to Australia.

They made clear:

-        Where local authorities will allow, consideration is being given, on a case by case basis, to supporting airlines willing to operate non-scheduled services to bring Australians home

-        There are no plans for assisted departures such as those conducted to the epicentre of the COVID-19, Wuhan in China and Japan.

We will update this website when there is any change in this advice or if new airline information becomes available.

 

FOOD AND MEDICINE

As you know, the Indian Government advises that people will have access to food and medicine during the 21 day lockdown (which commenced from 12:00am on 25 March).

For those staying in hotels, you should be able to drive or walk to nearby shops and pharmacies. If you are having problems, we suggest asking your hotel, local authorities or friends to help you get essential supplies.

If you have any problems. Contact us: (Business hours: +91 22 6757 4900, cg.mumbai@dfat.gov.au; For outside of business hours: +612 6261 3305).

You can also call the Police on 100.

 

HOTELS

If you have any problems with hotels, including hotels accepting bookings, please contact the 24/7 Indian Government tourism hotline on 1800 11 1363 (available in 12 languages).      

 

VISAS

India has also suspended all existing visitor visas, including the visa-free travel facility for OCI card holders, until 30 April 2020. Visas for all foreigners currently in India remain valid. To extend your visa apply online through FRRO/FRO.

 

OTHER USEFUL INFORMATION

 

CONTACTS

 

Australian Consulate General in Mumbai

Contact information:

Crescenzo Building
Level 10, A Wing
Opp MCA Cricket Club
G Block, Plot C 38-39
Bandra Kurla Complex
Mumbai 400 051

Tel: +91 22 6757 4900
Fax: +91 22 6757 4955

Email: General enquiries: cg.mumbai@dfat.gov.au

Opening hours

The Consulate General is open from 08:30 AM to 04:45 PM Monday to Friday, excluding public holidays.

Passport services:

Passport interviews and notary services are by appointment only and are conducted between 08:30 am to 12:00 noon Monday to Friday. To book an appointment please call +91 22 6757 4900.

Visa related services:

The Australian Consulate General, Mumbai does not provide any assistance with regard to Australian visa or citizenship applications.

Latest News

 

Call for applications: Australian Alumni Grant Scheme (AAGS) 2020 – India pilot

If you’re an Australian alumnus who dreams of making a difference in your professional field, workplace, or community, the Australian Alumni Grant Scheme (AAGS) 2020 can help. The AAGS offers seed funding on a competitive basis for initiatives that create impact by putting your knowledge and skills to good use. This pilot program provides up to AU$20,000 per grant and up to 5 grants are available this round. Don’t miss this opportunity to bring your ideas to life and be the agent of change in your community. The AAGS is open to all Indian nationals (or Australian’s with a valid Overseas Citizenship of India card) who have graduated from a recognised Australian tertiary institution, including those who are self-funded. It is also open to alumni of short-term studies or programs in Australia.

What is AAGS? Who can apply? What kind of projects and activities do the grants cover? For more information on Grant Funding and Eligibility, check the Guidelines below.  

Activity

Time

Applications open

09:00 Friday 7 February 2020

Applications close

17:00 Tuesday 31 March 2020

Assessment of applications

6-8 weeks

Approval of outcomes of selection process

May 2020

Negotiations and award of grant agreements

June 2020

Notification to unsuccessful applicants

June 2020

Project activity to commerce

Before July 2020

 

Submit your applications before 31 March 2020 at this link

Talk to the AAGS Team about your ideas: Tel:  +91 44 459 213 00 or Email: ChennaiAustralianConsulate@dfat.gov.au

 

Changes to Smartraveller: What you need to know

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.

You can now also subscribe to the new SMS service - by supplying your mobile number – to receive critical alerts in the event of a crisis overseas.

In a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.

 

Hoax Employment Opportunities

The Australian Consulate General is aware of hoax employment opportunities advertising recruitment from companies such as John Holland, Eco Mech Engineering, Wyatt Cole Construction and others to Australia. The Australian Consulate General is not undertaking a recruitment process for any of these companies in Australia nor assisting with the processing of visa applications to work at these or other companies.

If you have concerns about the validity of an employment offer, please refer to the information regarding potential visa scams, including various warning signs, available on the Australian High Commission, New Delhi website via the following link (http://india.highcommission.gov.au/ndli/IMMI19022014.html).  Where you are the recipient of an email purporting to be from the Australian Consulate General and you are being asked to process a payment for issuance of a visa please report this to integrity.newdelhi@dfat.gov.au and contact your local Police Office for further action.  

Please note at no stage will the Australian Consulate General, nor any staff of the Consulate, request any payment or charge any fees to assist with visa processing or employment opportunities in Australia.

 

Increase in Passport Fees

Effective from 1 January 2020 there will be an increase in the Passport fees. The fee structure is stated in the document below. Please note that you will be required to pay an equivalent amount in local currency. For more details you may contact the Australian diplomatic mission or consulate where you will lodge your application.

 

Phasing out of Frequent Traveller Passports

As of 1 December 2017, the Frequent Traveller Passport (FTP) will no longer be accepted in Australia or overseas. Please contact us on +91 22 6757 4900 or cg.mumbai@dfat.gov.au for more information on replacement passports.