Australian Consulate-General
Mumbai, India

Consular Services

The Australian Consulate-General Mumbai provides a range of consular services. The Consular Services Charter sets the standards of service you can expect from the Department of Foreign Affairs and Trade when seeking consular assistance. For information about collecting your personal information please read the Consular Privacy Collection Statement.

We provide consular assistance to Australians in the states of Maharashtra, Gujarat and Goa.


Opening Hours

The Australian Consulate-General is open between 08:30am and 04:45pm, Monday to Friday, excluding some Indian and Australian public holidays. Passport and Notarial Services are by appointment.

For consular emergencies outside these hours please call DFAT’s Consular Emergency Centre in Canberra on +61 2 6261 3305 (from overseas) or on 1300 555 135 (within Australia).


Travel information for Australians

Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.

We encourage use of the online registration service by Australians planning to travel or reside overseas for extended periods, and those travelling to locations where there are security risks.

The Department of Foreign Affairs and Trade has released its State of Play Report providing details on consular statistics, particular case types and trends in the consular case load.


Scam Alert

We wish to alert all those registered with DFAT and Australians to be cautious of potential scams. 

There are reports that Australians overseas and people holding valid Australian visa are being contacted by someone claiming to be from DFAT, or from the Australian Consulate in Mumbai, offering flights and requesting information like passport, visa, address and credit/debit card information.

DFAT will never request payment over the phone, or ask you to transfer funds to a bank account. If you receive a call from someone claiming to be from DFAT seeking payment for one of these flights or any legal matter, please hang up.


Please also be advised third party Agents can NOT book your facilitated commercial flight to Australia. Do not make payment to an unknown agent promising to make a booking on your behalf.  Flight offers from DFAT are only offered to identified people registered with the Department.  DFAT provides the URL, and payments are processed only via Qantas.


DFAT advises you to exercise caution as there may be individuals or parties willing to take advantage of vulnerable people.


For general advice on scams and what to do if you’re a victim overseas, refer to our I’ve been scammed overseas page on Smartraveller.


Other services for Australians living overseas


Returning to Australia